Returns & Refunds Policy
At Naj Oleari Beauty, we want you to love your purchase. If you are not completely satisfied, you can return your products within 30 days of receipt provided they are unopened and in their original packaging.
Initiate Your Return
Log into your account or use our guest portal to request a Return Authorization Number (RAN) and select the beauty items you wish to return.
Pack Securely
Place the unused products in their original boxes and ensure they are securely packed in a shipping carton to prevent damage during transit.
Ship the Package
Attach the provided prepaid shipping label to your parcel and drop it off at any authorized courier location.
Receive Your Refund
Once our warehouse inspects the returned items, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing